Terms and Conditions



Product Info

All fruit is freshly prepared on the day and strawberries freshly dipped. 


We will endeavor to make your gift as it is shown on our website and Facebook page. Please note that pots, baskets, ribbons etc can change due to availability.

Please be aware that some products can require the use of skewers or sticks to keep the fruit and sweets in place. Young children should be supervised at all times when consuming these products, we cannot be held responsible for any safety issues which may occur from consumption of our products.

Please note that all our products may contain or have traces of nuts or nut oils. 

Fantastical Fruits & Gifts cannot be held responsible for any issues resulting from any food allergies.


It is an offence to purchase or attempt to purchase alcoholic liquor if you are under the age of 18. If you order a bouquet containing alcohol, you and the The Customer, must be over the age of 18. Proof of Age is required. If no proof of age can be provided, the item will be taken away and a 50% refund will be given.


When confirming a booking through any social media, Fantastical Fruits & Gifts will need to be provided with a mobile number. This will be used to send a summary of your order. Please check the details and advise if anything is incorrect. Once monies have been paid, a text receipt will also be sent using this mobile number. 


Booking Contract


The Provider

Fantastical Fruits and Gifts


The Customer

The individual booking Fantastical Fruits and Gifts for their event.

The following contract and its terms comprise an agreement between the Provider and the Customer for the hire of Fantastical Fruits.

This written contract sets out the full intentions of the parties and supersedes any previous written or oral agreements made between the parties.


Payment

Deposits

A  non refundable deposit of £25 will be due to secure the date and booking. If the order is £25 or less, full payment is required. 

If you are booking as a package with the Photobooth, the deposit we require will be £150.

If we, the Provider, are leaving equipment/stands with The Customer, a refundable security deposit will be required on top of the standard deposit. This will be refunded back to the Customer, once collected, providing there is no theft or damage. 


The full payment is due 30 days before the event date. 


If the operator uses the equipment for a period in excess of the agreed service period, additional rental charges will be payable by the Customer to the Provider, calculated on a pro rata basis.


Payment of all additional rental charges must be made by the Customer before any additional service period commences.


Access, space & power requirements

The Customer will arrange for an appropriate space to be made available for Fantastical Fruits and Gifts at the event venue.

The Customer will provide a mains electricity supply comprising a single 13amp socket located within the space designated by the Customer for Fantastical Fruits and Gifts


Date changes & cancellations

Any request to alter the agreed date of the rental of Fantastical Fruits must be made via email.

Any change of date is subject to the availability of Fantastical Fruits on the alternative date and receipt of a new booking contract.

If the Customer cancels an agreed booking, from the date of booking, up until 31 days before the event date, the deposit will not be refunded.

If the Customer cancels an agreed booking within thirty days before the event date, the full amount will be due.


Loss or damage to provider equipment

The Customer assumes complete responsibility for any loss of or damage to the Provider’s equipment (other than fair wear and tear) caused by any misuse of the equipment by the Customer, their employees or their guests.

The Customer shall be responsible for any loss of or damage to the Provider’s equipment caused by Theft, Fire, Flood or Accidental Damage.

Balloons

Once the balloons have left the Provider's possession, either by collection or delivery, the Provider no longer holds any responsibility and will not accept any liability for said balloons, including damage.

Indemnification

The Customer agrees to, and understands the following:

a) The Customer will indemnify the Provider against any and all liability related to the Customer’s Event and use of the Provider’s equipment.

b) The Customer will indemnify the Provider against any and all liability associated with the use of any pictures taken at the Customer’s event by the Photo Booth or by its operatives, employees or affiliates.

The Customer agrees to, and understands the following:


The Customer, hereby releases, discharges and agrees to maintain Fantastical Fruits free from any liability arising out of the taking of said picture or any subsequent processing or publication thereof including, without limitation, any claims for libel or invasion of privacy.


Miscellaneous terms

If any provision of these terms shall be unlawful, void, or for any reason unenforceable under contract law, then that provision, or portion thereof, shall be deemed separate from the rest of this contract and shall not affect the validity and enforceability of any remaining provisions, or portions thereof.

This is the entire agreement between the Provider and the Customer relating to the subject matter herein and shall not be modified except as agreed in writing by both parties.

In the unlikely event that it is not possible, other than for reasons beyond the Provider’s control, to provide the agreed service for at least 80% of the agreed service period, the Provider shall make a refund to the Customer calculated pro rata from the total charge made for the agreed service period.

If no service is received, the Provider’s maximum liability will be the return of all payments received from the Customer. The Provider is not responsible for any consequential damages or lost opportunities upon breach of this agreement.

Fantastical Fruits and Gifts